Legal
Privacy Policy
This Privacy Policy explains how ReSolv collects, uses, stores, and protects information submitted through this website and through communications related to our insurance dispute resolution services.
Information We Collect
We may collect information you voluntarily provide through contact forms, assignment submissions, email communications, and other interactions with ReSolv. This may include names, company names, email addresses, phone numbers, mailing addresses, claim numbers, policy numbers, property addresses, documents you submit, and other details relevant to an insurance dispute or service request.
We may also collect limited technical information automatically when you use this website, such as IP address, browser type, device information, referring pages, and general usage data used to operate, secure, and improve the site.
How We Use Information
ReSolv may use collected information to respond to inquiries, administer assignments, conduct conflict checks, communicate about services, review submitted materials, maintain records, improve website performance, and comply with legal, ethical, contractual, or professional obligations.
We may also use contact information to provide administrative updates related to your matter, your request, or our services. We do not sell personal information submitted through this website.
Sharing and Disclosure
We may share information with service providers, technology vendors, professional advisors, or other parties when reasonably necessary to operate our business, administer a matter, protect our rights, comply with applicable law, or fulfill professional responsibilities. Information may also be disclosed when required by court order, subpoena, regulation, or other legal process.
Where appropriate, information submitted in connection with an assignment may be shared with involved parties or their representatives as part of the dispute resolution process.
Data Security and Retention
ReSolv uses reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, disclosure, alteration, or destruction. However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for business operations, matter administration, legal compliance, recordkeeping, dispute resolution, and enforcement of our agreements and policies.
Cookies and Third-Party Links
This website may use cookies or similar technologies to support site functionality, analytics, security, and user experience. You may be able to control certain cookie settings through your browser.
This website may also contain links to third-party websites. ReSolv is not responsible for the privacy practices, content, or security of third-party sites, and users should review the privacy policies of those sites separately.
Your Choices and Contact
You may contact ReSolv to request updates to your contact information, ask questions about this Privacy Policy, or inquire about information you have submitted through this website. To contact us, email info@myresolv.com.
By using this website, you acknowledge this Privacy Policy. ReSolv may update this policy from time to time, and changes will become effective when posted on this page.