What we do
Clear direction for complex claims and disputes.
Resolv provides insurance appraisal, mediation, arbitration, building consulting, water mitigation, testing, remediation and peer review services.
A path to resolution under the insurance policy.
Insurance Appraisal
When the parties disagree on the scope or value of a property loss, the policy's appraisal provision provides a defined path forward. We evaluate the disputed scope and valuation and document our findings.
- Disputed scope of loss evaluation
- Disputed loss valuation
- Appraisal under the insurance policy
- Thorough review of supporting documentation
Neutral facilitation toward agreement.
Mediation
A neutral mediator guides the discussion, keeps the parties talking and helps them reach an agreement they can both accept.
- Neutral facilitation
- Structured discussion of the issues
- Confidential process
- Agreement shaped by the parties
A decision when agreement isn't reached.
Arbitration
The parties present their case and the arbitrator issues a written decision under the parties' agreement and applicable requirements.
- Structured process under the parties' agreement
- Presentation of each party's position
- Applicable requirements applied
- Written award or decision
Technical support for insurance claims.
Building Consulting
Damage assessments, scope reviews, repair cost evaluations and technical support for insurance claims.
- Property damage assessments
- Scope reviews
- Repair cost evaluations
- Technical support for claims teams
Support for water losses.
Water Mitigation
Water losses move fast and so do the decisions around them. We assess the damage, evaluate the scope of mitigation work and document what was done.
- Water loss damage assessment
- Mitigation scope evaluation
- Documentation of mitigation work
- Support for insurance claims
Findings you can put in the file.
Testing and Remediation
Testing and remediation services that support property damage claims and restoration work, with findings documented for use in the claim.
- Testing for property damage claims
- Remediation services
- Support for restoration work
- Findings documented for claim use
A second look at the file.
Peer Reviews
Independent review of estimates, scopes of work and supporting claim documentation, with written findings.
- Independent estimate review
- Scope of work review
- Review of supporting claim documentation
- Written findings
How it works
A straightforward process from first contact to delivery.
Initial discussion
Tell us about your situation and we'll recommend the path that fits.
Engagement & agreement
We set the scope, timeline and terms up front. No surprises later.
Review & analysis
We gather the information, review the documentation and inspect where needed.
Delivery
You receive a clear outcome: a report, a decision or a signed agreement.
Not sure which service you need?
Tell us where you stand and we'll help you find the right path. No obligation.
Discuss Your Needs